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Business Development Manager

About the company

This company is market leader in speech technology and AI, applied in telephone customer contact. They provide advanced voice assistants that provide friendly, efficient and personalized service to the customers. The robot assistants work seamlessly with (human) colleagues to deliver strong customer service experiences.

This start-up provides insight into what customer service call centers should look like in the 21st century. They combine human qualities, such as creativity and empathy, with digital qualities such as virtually unlimited capacity and instant delivery. For example, end users no longer have to wait for service, no more annoying selection menus and no more customer service employees asking who you are.

Companies such as Carglass, Coolblue, Bol.com, RDW and Ticketswap already reap the benefits of their solution. This young club in the heart of Rotterdam, right next to Central Station is growing fast and is looking for a Business Development Manager to join their team

Your role as BDM

As Business Development Manager you will be responsible for the full sales cycle. The company has recently moved to a partner sales strategy and your objective is to find the right prospects through mostly outbound activities, perform high quality discovery calls and product demos and close the deals with prospects and partners. You will join an ambitious team of around 20 FTE and be a key player in the development of the commercial growth of the company.

We’re looking for someone who is passionate about Tech and understands the value of a business critical solution like this. You’re eager to learn from the current clients and partners and comes up with different methods on how to educate new prospects why your solution is missing in their current customer journey. You have experience within the full sales cycle in an outbound motion and are keen to develop your skills further.

Requirements
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2+ years’ experience in B2B SaaS sales
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You have experience in the full sales cycle
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You’re proactive, eager, and not afraid to get out of your comfort zone
– Fluent in Dutch and English
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Experience in the CX / CCaaS industry is a big plus

What’s in it for you?
– Base salary between 50K and 60K
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Uncapped commission structure
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Pension contribution
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Hybrid WFH Office policy
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25 holidays
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Working with (ex-Google) founders helping companies improve their customer service/experience through AI

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